Online shop for pet

Customer Center

Warranty procedures

In accordance with current law, all products bought online have the same warranty as any other product purchased as new: 2 years. 

If there is a defect in the factory, it is the responsibility of the manufacturer to repair it, exchange it for the a new yet equal product or return it to you. Usually, the deadlines for processing the guarantee take approximately 30 days.

Contact our Customer Service to process the guarantee.

rtp
Back to top